Privacy Policy for classhub (part of HZ Media)

Effective Date: November 1st, 2024

At classhub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, software, or services. You consent to the data practices outlined in this policy by using our services.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information:
    This includes your name, email address, phone number, and date of birth, which are used to identify you and provide personalized services.

  • Payment Information:
    We collect credit card details to process transactions, including the card number, expiration date, and billing address. Our payment processor securely handles this information.

  • Usage Data:
    We may automatically collect information about how you interact with our website and services (such as IP address, browser type, and pages visited) to improve user experience and analyze trends.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve services: We use your personal information to deliver the services you request, process payments, and enhance our software and website functionalities.

  • Customer Support: To respond to your inquiries, assist, and address any issues or concerns.

  • Communication: To send you updates, promotional offers, newsletters, or other communications relevant to our services, subject to your preferences.

  • Legal and Compliance: To comply with applicable laws, regulations, and legal obligations or to protect the rights, property, and safety of classhub, our customers, or others.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: During transmission, sensitive data, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology.

  • Access Controls: Only authorized personnel have access to your information based on their role within the company.

  • Data Storage: Your information is stored securely in our systems, and we follow industry best practices to protect it from unauthorized access or disclosure.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our business, such as payment processors, cloud storage providers, and email marketing services. These providers are obligated to protect your information and use it only for the services they provide to us.

  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as to comply with a subpoena or to protect our rights or the safety of others.

  • Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets. We will notify you via email or through our website if this occurs.

5. Your Rights and Choices

As a user, you have the following rights concerning your personal information:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: If your information is incorrect or incomplete, you may request that we update or correct it.

  • Deletion: You may request that we delete your personal information, subject to applicable legal obligations.

  • Opt-Out: You may opt out of receiving promotional emails and communications from us by following the unsubscribe instructions provided in each email or by contacting us directly.

To exercise these rights, please get in touch with us at info@classhub.ca.

6. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your personal data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze web traffic, remember your preferences, and personalize content. You can manage or disable cookies through your browser settings, but this may affect the functionality of our site.

8. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for these third-party sites' privacy practices or content. We encourage you to review the privacy policies of any websites you visit via links on our site.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we will update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:

  • Email: info@classhub.ca

Thank you for trusting classhub with your personal information. We are dedicated to keeping it safe and secure.